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Training
We recognize that our solid reputation has been built by the commitment and concern of our employees. We provide an environment that allows our people to grow by encouragement, training and security, resulting in greater job satisfaction for them, and the best of service for our clients.
Training Courses Provided
Customer Care Training*
Teamwork Training*
WHMIS
First Aid
Coronary Health Improvement Program
Hearing Conservation
Effective Management
Effective Supervision
Department of Health Food Handling Seminars
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SIPS "Server Intervention Program"
Stop Smoking Programs
Dale Carnegie
Introduction to Computers
Dealing with Difficult People
Accounting
Managing Quality Customer Service
Stress Reduction
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*Exclusive programs designed for Glen Services and delivered by David Neely
We reinforce the success of these programs by the following:
- encouragement of feedback from all training courses
- awards and recognition for achievement and service
- internal "Food Service Hero" awards, selected by peers
- support and direction from a management team with considerable depth and experience
Additional Resource Materials
Also available are ongoing help and reference materials, many acquired through and endorsed by the Canadian Restaurant and Food Services Association, such as:
- "Cleaning on the Dot"... National Sanitation Training Program
- "The Sanitation Code"... in conjunction with Provincial and Federal Health Authorities
- "Safe Food Handling Techniques" Video... English and French available
- "Food Allergies and the Food Service Industry"... Booklet and Video
- "Going Green without Seeing Red"... an environmental guide for the food service industry
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